Terms of service.
Last updated: May 27, 2026.
Acceptance
By creating a Saanora account, you agree to these terms. If you don't agree, don't use the service.
Your account
You're responsible for keeping your password safe and for everything that happens under your account. Tell us if you suspect unauthorized access.
Acceptable use
No illegal activity, no abuse of others, no spam, no attempts to reverse-engineer the model. Don't use Mark to generate content that violates anyone's rights.
Subscriptions & refunds
Spark is $20/month billed monthly. Cancel anytime — you keep Spark features through the end of the current period. Refunds are handled case-by-case.
Content ownership
You own what you put into Mark and what Mark produces for you. We don't claim copyright in your conversations.
Service availability
We aim for high uptime but don't promise zero downtime. We may pause or change the service to improve it; significant changes will be announced in advance.
Limitation of liability
Mark is a tool, not legal/medical/financial advice. We're not liable for decisions made based on its output. Verify important information.
Changes to terms
We may update these terms; if we do, you'll see a notice at next login. Continuing to use the service after that means you accept the new terms.